Accessibility Statement

Last Updated: 6/11/2025

Our Commitment to Accessibility

Med-Link is committed to ensuring that our website is accessible to all users, including those with disabilities. We believe that everyone should have equal access to information about our medical accounts receivable factoring and personal injury medical funding services, regardless of their abilities or the technologies they use.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are internationally recognized guidelines for web accessibility. These guidelines help ensure that our website is accessible to users with various disabilities, including:

  • Visual impairments
  • Hearing impairments
  • Motor impairments
  • Cognitive disabilities

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

  • Clear and consistent navigation throughout the site
  • Logical heading structure to help screen readers understand content hierarchy
  • Descriptive page titles and meta descriptions
  • Skip navigation links to allow users to bypass repetitive content

Visual Design

  • High contrast color schemes for better readability
  • Scalable text that can be enlarged up to 200% without loss of functionality
  • Adequate spacing between clickable elements
  • Clear visual indicators for interactive elements

Content Accessibility

  • Alternative text (alt text) for images that convey important information
  • Descriptive link text that explains the purpose of each link
  • Properly labeled form fields in our contact forms
  • Clear error messages and instructions for form completion

Keyboard Navigation

  • Full keyboard navigation support for all interactive elements
  • Visible focus indicators for keyboard users
  • Logical tab order throughout the website

Assistive Technology Compatibility

Our website is designed to work with common assistive technologies, including:

  • Screen readers (such as JAWS, NVDA, and VoiceOver)
  • Voice recognition software
  • Keyboard navigation tools
  • Browser zoom functionality

Alternative Access Methods

If you encounter accessibility barriers on our website, we offer alternative ways to access our services:

Phone Support

Call us at (844) 586-9353 to speak directly with our team about:

  • Medical accounts receivable factoring services
  • Personal injury medical funding options
  • General inquiries about our services

Email Contact

Send us an email at info@med-link.com with your questions or to request information in an alternative format.

Mail Contact

Med-Link
9838 Old Baymeadows Road, #381
Jacksonville, FL 32256

Ongoing Accessibility Efforts

We are continuously working to improve the accessibility of our website through:

Regular Testing

  • Automated accessibility testing tools
  • Manual testing with keyboard navigation
  • Testing with screen readers and other assistive technologies
  • Regular reviews of our content and functionality

Staff Training

  • Ongoing training for our team on accessibility best practices
  • Education about the importance of accessible design
  • Regular updates on new accessibility standards and techniques

Content Updates

  • Regular review and updating of alternative text for images
  • Ensuring new content meets accessibility standards
  • Maintaining consistent navigation and structure

Feedback and Assistance

Your feedback is important to us in maintaining and improving accessibility. If you:

  • Encounter accessibility barriers on our website
  • Have suggestions for improving accessibility
  • Need assistance accessing any content or functionality
  • Require information in an alternative format

Please contact us using any of the methods below:

Phone: (844) 586-9353
Email: info@med-link.com
Mail: Med-Link, 9838 Old Baymeadows Road, #381, Jacksonville, FL 32256

When contacting us about accessibility issues, please provide:

  • A description of the specific barrier or issue
  • The web page or section where you encountered the problem
  • Your contact information so we can follow up
  • Any assistive technology you were using

Response Time

We are committed to responding to accessibility-related inquiries promptly:

  • Phone calls during business hours will be answered immediately
  • Email inquiries will receive a response within 2 business days
  • We will work to resolve accessibility issues as quickly as possible

Third-Party Content

Some content on our website may be provided by third parties. While we strive to ensure all content meets accessibility standards, we cannot guarantee the accessibility of all third-party content. If you encounter accessibility issues with third-party content, please contact us so we can address the issue or provide alternative access.

Mobile Accessibility

Our website is designed to be accessible across all devices, including:

  • Desktop computers
  • Tablets
  • Smartphones
  • Mobile devices with assistive technology

Legal Compliance

Our accessibility efforts are designed to comply with:

  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

Continuous Improvement

Accessibility is an ongoing process, and we are committed to:

  • Regular accessibility audits and testing
  • Staying current with accessibility best practices
  • Incorporating user feedback into our improvements
  • Training our team on accessibility standards
  • Ensuring new content and features meet accessibility requirements

Additional Resources

For more information about web accessibility and assistive technologies, visit:

This accessibility statement reflects our ongoing commitment to providing equal access to our medical accounts receivable factoring and personal injury medical funding services for all users.

Contact us today to learn how we can help your practice or case:
Phone: (844) 586-9353 | Email: info@med-link.com